death of a tech salesman

We sought a special person to sell product for our company. It’s not easy to find someone who’s great at selling a highly technical product to smart engineers, who usually understand their own problems much better than the people selling to them. It takes unusual resilience, affability, humility and persistence.

We were lucky to find Bijan Dhanani. He had made a name for himself in his hometown of Chattanooga, Tennessee, working at several local startups, and becoming widely known and loved for his community projects and musical talents. Coming to Silicon Valley was a dream come true for him, and he fit right into our little band of colleagues on our startup adventure. In his first few weeks, he learned our product like a pro, already displaying the knowledge and charm required for success. At the end of his fourth week, he died, just 30 years old.

There are no lessons in his death. It was the hottest day on record in San Francisco. He had just moved into his new apartment in Mission Dolores. In my mind’s eye, I see him moving the last piece of furniture into place, surveying his new space with a deep sense of satisfaction, thinking about his new situation with sunny optimism, excited about the future ahead. And then he lay down to rest, never to get up again.

This is my nineteenth year working in tech in Silicon Valley. There are no new stories, this isn’t the first time that a young colleague of limitless potential has passed too early from this earth. The universe is not short of reminders that life is precious, time is limited, you must hold your loved ones close while you can.

There are no new lessons, only reminders. The important lessons are so basic, so few, so oft repeated, that no one can fail to hear them. Value your time. Optimize for love and friendship, live with gratitude and compassion. It seems so simple, but if it were easy, everybody would be doing it. It’s not easy. It’s not easy to get the worst, most stark reminder of just how hard it can be. Memento mori.

the jungle

Upton Sinclair was a novelist, but the impact of his work was more akin to today’s investigative journalism. He went undercover to expose the harsh labor and unsanitary conditions in the meat-packing industry, he exposed the sensationalist “fake news” of his day, he pilloried Wall Street as well as the coal, oil and auto companies that drove the American economy. Industrialists hated him; the mainstream press only begrudgingly acknowledged his accomplishments. President Theodore Roosevelt called him “a crackpot,” and said further, “He is hysterical, unbalanced, and untruthful. Three-fourths of the things he said were absolute falsehoods. For some of the remainder there was only a basis of truth.”

I doubt Sinclair cared at all what the President thought, and he probably did have less concern for truthful details than he had for the larger cause of social justice. We should be glad for that. Today we still enjoy the fruits of Sinclair’s relentless fervor and incendiary writing: food safety standards, journalistic ethics, and heightened scrutiny of the giants of business on matters of fair and safe labor practices.

I regard Sarah Lacy as the Upton Sinclair of the tech industry, especially with regard to fair treatment of women in Silicon Valley workplaces. She has been a consistent and powerful advocate of social justice, and her impassioned writing has contributed to highly visible changes in highly visible businesses. She might occasionally trample on a smaller truth in pursuit of a larger justice – and if she can be anywhere near as successful as Sinclair in bringing about social change, I don’t really blame her. But nevertheless, we hold our idols to higher standards than our enemies.

Pando recently published an article about a VC firm, with one partner who had recently resigned due to highly credible allegations of sexual misconduct, one about-to-join partner deciding not to join after all, and the remaining partner dealing with the fallout. Since the firm stridently denied the initial claims of the victims, this remaining partner continues to receive Sarah’s scrutiny. In criticizing the firm’s promotion of “baller bro culture,” Pando published pictures of this remaining partner at parties with women.

This is where she lost me, a bit. These are just pictures of a guy at a party, he does not appear to be doing anything inappropriate. The women in the pictures are not doing anything inappropriate. How is this “baller bro culture”? I felt bad for the women, as it seemed that publication of the pictures was a sort of “party-shaming” implying that these women could have no possible role other than objectification. It seems oddly Puritan and retrograde in a way that doesn’t fit Sarah’s other writing.

But I get her point. If it turns out that these pictures were used in promotion of the VC firm’s activities, then they are illustrative of a “baller” image that the firm wanted to convey. Even if these particular pictures were never used that way, Sarah claims to have enough off-the-record information to be sure that the firm consciously promoted such an image, and I believe her. And more importantly, I believe the women who have come forward to claim that they were victimized by the VC firm. So at the end of the day, we are aligned on the larger cause, even though I am very sure that Sarah has done an injustice to the innocent women in the pictures she used. (She’s taken one of the pictures down, but not because she admits she was wrong, but because the copyright owner objected to its use.)

So I wondered, how can I help the larger cause? If I knew of any investors or company managers that abuse their positions for sexual advantage, I’d speak of it openly. But I don’t, so I asked myself whether I knew of anyone who was promoting a “baller bro image” that supports an environment that disadvantages women …

And here’s where I got stuck. I know one investor who frequently posts images of himself in glamorous locations, often with attractive women (and attractive men, to be fair). I know him pretty well, in fact. Everybody knows this guy, I’m sure Sarah knows him too. And everyone knows he’s a good, honest and fundamentally decent human. He’s known so well and spends so much time around attractive people, with such a sparkling reputation, that it’s basically impossible he could have done anything inappropriate without everyone finding out. Is he baller? Hellz yeah, he baller. Does that mean he uses a “baller bro culture” to promote his business and take advantage of women? I don’t think so …

I feel very confident that he’s never taken advantage of the inherently unfair investor power dynamic to pursue sex. But now we have to consider the question of whether his distribution of the images of innocent fun supports an overall culture in tech that’s bad for women. Again, I don’t think so – but I also don’t think I’m the best judge of this question. So let’s say for the moment that yes, these images contribute to an overall culture that objectifies women. What then? Do I reach out to this guy and insist that he stop posting pictures of his fabulous life? That seems oddly Puritan and retrograde.

WWSD? (What Would Sarah Do?)

I don’t know. Despite how unfairly she treated women in those other pictures, I have a hard time believing she’d engage in a crusade against this kind of aspirational Insta-journaling. I don’t think I can ask her, as she regards my concerns as absurd. So I’m left with few options … other than that impotent cry into the ether known as blogging, aka the last resort of a scoundrel.

the right stuff

I’ve been reading post-election analysis all day. It’s exhausting, infuriating, debilitating … and necessary. When an outcome is wildly off expectations, it’s important to understand what really happened, otherwise you could expend a lot of effort “fixing” the wrong things. There sure are a lot of people who are confident that they know what happened, I’ve been reading them all day. Then I suddenly realized that these are precisely the same people who turned out to be so spectacularly wrong in predicting the outcome. Hey, maybe I should pay attention to people who were right all along …

There were some early, correct predictions, by a prescient pollster (March 2016), a hack blogger (May 2016), a partisan policy expert (August 2016), and a politics professor (Sept 2016), but two sources stand out for their entertaining writing and strong post-election advice.

Michael Moore predicted a Trump victory in July. He precisely identified the four critical “Rust Belt” states that were vulnerable to a Republican flip. Everything he said in his analysis turned out to be exactly correct. So we should probably take his post-election advice pretty seriously, you should read it on his page but I’ll paraphrase here:

  1. Reform the Democratic Party nomination process.
  2. Ignore the media sources that got stuck on their false narrative before the election.
  3. Get active in telling Democratic Congresspeople to obstruct the Republican administration.
  4. Get over your surprise and stop treating Trump like a joke.
  5. Remember that the popular vote went to Clinton. The populace wants liberal policies.

Solid advice, pretty straightforward. The tone overall is combative and spirited; I’m a little unhappy about how it implies we need 4 more years of complete legislative gridlock, but I suppose that’s the fight we must sign up for if we fear that Trump will try to fulfill his campaign promises.

But … why would we assume that? Trump never fulfills promises that aren’t to his advantage, why would he start now? This is the perspective of the other guy who got it right in a really interesting way, Scott Adams. Famous as the creator of Dilbert, he’s become an oddly narcissistic but really entertaining blogger. He predicted a Trump victory in August 2015, by far the earliest correct prediction. He says that President Trump will preside over the most direct democracy in the history of our republic. In Adams’ view, campaign promises mean nothing to Trump. He says what he says to get what he wants. He got elected by one set of people, now he’ll govern another set of people. He’ll say whatever is needed to placate the largest set of those people that he can, regardless of whether they elected him, and that generally that set will lead to kind outcomes. Trump is a con man, which actually makes him a safe choice for President, because he has no intention of hurting his real-estate interests around the world, or his self-centered media business.

Reading Adams is going to be infuriating for many, but the practical advice there is actually pretty similar to Moore’s: be active with your neighbors and representatives, especially on social media; ignore the pundits who were wrong all along; remember that the majority of the country wants good outcomes for as many people as possible. I kind of want to slap him upside the head, but I can’t say he’s wrong.

American experimentalism

I’m proud to be an American, always have been. What I’ve always loved about this country is that the truest test of citizenship is about ideas, not history or genealogy. The USA is special in this way, that you can be most authentically American by internalizing and adhering to certain ideals. You can’t become more French by reading Sartre, more Irish by drinking whiskey, or more Korean by eating kimchee. In nearly all countries, the strongest claim to belonging is made by tracing family lineage. Only in America can you make an insuperable claim to belonging merely by believing the right things.

Though a popular view, the idea that the United States is special in this way is strongly disputed in academic circles. “American exceptionalism” is regarded as a naive worldview that has served primarily as a rationalization for imperialism, discrimination and arrogance. While I don’t agree with that critique, I have finally come to understand that the American experiment has always included genocide, and always will. The nature of pursuing ideals above all apparently includes the plowing of actual humans into the ground like so much fertilizer.

There’s no disputing that the establishment of this country by European settlers included the genocide of Native Americans. There’s no way of excusing such carnage; the best anyone can say is that the founding of the nation in blood was regrettable but unavoidable. As if one original sin weren’t enough, our country additionally built its economic strength on the backs of slavery, perhaps the most profitable genocide in history, one that continues to pay dividends to some privileged classes up to this very day.

This carnage can’t be defended. We can only promise to do better in the future. In looking ahead, we try to draw a through line to the past, saying that our nation was founded on the correct ideas, those of liberty and equality, freedom and justice. Although only a very few truly participated in the American ideal at the start, the course of bloody history has painfully expanded the benefits as we’ve expanded our understanding of common humanity. The most charitable view is that we’ve always had the right ideals, but the challenge has always been improving our implementation. “The arc of the moral universe is long, but it bends toward justice.”

The hope is, I suppose, that each successive genocide is less bloody than the last.

Fleeing Europeans established this country by killing Native Americans. Early Americans grew the country with the slavery of Africans. We are getting closer and closer to a country where our ideals are truly extended to African-Americans, along with previously disenfranchised and disadvantaged women and LBGT people, immigrants and religious adherents of all kinds and creeds. Life is getting better for everyone, on average. And though our conflicts may be impassioned, they are no longer openly murderous. Perhaps genocide is no longer part of the cycle of the American experiment.

But as life gets better for everyone on average, it gets worse for some in particular. Now it seems that many male Americans of European heritage, in losing their privilege, are suffering a kind of slow death. “Genocide” may be too dramatic a term, held too dear by those who have suffered the most from it. But we can still talk about death, we can see that the greatest increase in suicide rate in recent years is among uneducated white male Americans. Here is a class of people who will slowly lose everything they hold dear.

And who will miss it – when what they hold dear is so often tribalism, jingoism, racism, all manner of deplorable -isms – doesn’t such savagery deserve extinction? They deserve to be left behind, for they are malformed and often malicious, substandard and nearly subhuman … Never mind that these are the same judgments that “true” Americans have always made in the name of reforming this nation ever closer to the deathless ideals. Let’s ignore the echoes of of our bloody past, for this time we are so sure we are right.

That is the price of progress, we say, those of us who are on the winning side of the historical moment. Like every other set of Americans who believed that the evolution of our country requires regrettable-but-unavoidable bloodshed, we believe that this is the last forced extinction of a way of life. Once the deplorables are finally put in their place, surely we will have justice for all.

Is there an end to the American experiment? What would that look like? American ideals may outlive America. The institutions of statehood may only be a temporary infrastructure in the eternal pursuit of abstract ideals. For example, democracy outlived and evolved long beyond the historical city-state of Athens.

Stranger still would be an end involving expanded recognition of consciousness. There have long been a tiny minority of people who would extend consciousness and its attendant rights to certain animals, or even plants. If this notion ever becomes mainstream, what are the consequences to expanding American ideals to all conscious beings? More fantastically and yet more plausibly, what will happen when machines have processing capability such that their operations are indistinguishable from human consciousness? Our notions of liberty and equality, freedom and justice, even the pursuit of happiness, may continue to become increasingly abstract, until these ideals are no longer be tethered to any particular people, or to any people at all.

The repeated refrain in the American songbook is the collapse of the way of life of those who thought they controlled the music. Custer had his last stand. The South lost the Civil War, and really isn’t rising again. MLK Jr. is more alive than his assassins, Trumpism is the last gasp of a dying breed. Today we seem to be in yet another war for the soul of our nation. No matter who emerges as the victor, I doubt it will be the last.

product management, destroyer of worlds

God I hate tech hyperbole. And I literally hate the use of “literally” to mean its opposite … but let me explain how bad technology product management can literally lead to the end of the world.

Donald Trump represents an existential threat to humanity. To put such a man at the helm of the world’s most powerful nation is like handing over the controls of a nuclear submarine to a petulant baby. That’s a poor simile only because it’s not an analogy but a nearly literal description.

What can I do about this? I’m just one person, one vote. Moreover, I’m in California, which will surely vote Clinton anyway, so my vote won’t sway the outcome. I could advocate, I could preach to everyone around me, but really most of the people in physical proximity to me already agree with me.

What about technology? I’m in the center of Silicon Valley, I know me some techmology, can’t I do something wizardly to extend the power of a single voice? Nope. I mean, I can write this little essay, and maybe my fifty readers will like it, but those fifty people and everyone they’ll share it with already agree with me.

But about twenty miles from here, there are a couple of dozen people who literally hold the fate of our political conversation in their hands. In fact, it’s been in their hands for quite some time now, and they’ve made decisions which, only in retrospect, appear to have been disastrous for our nation’s politics.

At Facebook, the News Feed is the main stream of information that people see when they use the service. It has become the single most important source of news and conversation for many if not most Americans. It is designed to show people information that they want, which largely means showing people what they already agree with, from people who they already are inclined to sympathize with.

At Google, the search results page answers billions of queries each day, from billions of people. The results are carefully shaped not just with regard to each query, but as much as possible conformed for the particular user, so that the user sees results they are more likely to want to click, which in essence means showing them information they already agree with.

I’m not the first to note that the creation of these echo chambers only serves to reinforce existing biases, and isolate people from diverse opinions that could broaden their horizons and enrich our society. I might be among the first to charge that the product managers who now lead Facebook News Feed and Google Search are failing at their jobs.

On its face that’s a ridiculous statement, as we are talking about two of the most successful products in history, literal world changers. And who could argue against the general strategy of conforming experience to user tastes? But there comes a time in the life cycle of even massively successful products, when the product has attained a use and effect that were never anticipated through all of the prior success. Product managers who do not grapple with what their products have become, in all dimensions, are not doing their jobs well.

News Feed and Search are unique in the landscape of all products. These are no longer simply things that people use, and therefore need to be designed to be as pleasant and popular as possible. These products now form the infrastructure of political conversation, they have become the backbone of our polity, they are the means by which citizens of our nation engage with each other on the essential ideas of community. The success of these products must now be judged on how well they serve beneficial outcomes in our society, especially our politics.

There are plenty of people at Facebook and Google who are deeply invested in denying this responsibility, which is so self-evident to all of the rest of us mere users. They would like to say that their products are designed to be “neutral,” to simply follow algorithms that have no sense of society or humanity. They want to hide their power behind obfuscating explanations of math and probability.

Some of this may be a difference in perspective. Some of this may be benign short-sightedness. But some of it is moral cowardice. I hate to make such an inflammatory charge, but when you have the ability to shape a product in a way that would reduce the likelihood of a fascist from taking the reins of a country with the firepower to end life as we know it, and you deny that you have this power, I have a hard time calling this anything other than what it is.

Facebook and Google know that their products contribute to a stifled political conversation that only hardens lines of hate and allows well-meaning people to isolate themselves in their own safe spaces. Will they continue to build their products in a way that divides our society? Or will they take real moral responsibility for how their products shape our political conversation, and make their products a conduit for uncomfortable ideas that could improve our world? Will they break down the barriers between hardened positions, expose ignorance to truth, measure hatred and inject love? Or will they claim that these goals are too soft, and anyway achieving them is too hard?

When Philip Morris discovered that their product was killing their customers, they hid the evidence for as long as they could, and they denied the truth even after it was apparent to everyone else, all so they could squeeze out the last dollars from their death-dealing empire. When Coca-Cola realized that sugary drinks were contributing to unprecedented rates of obesity, they diversified their product lines to include healthy drinks as well as sugar bombs – not exactly admirable, but at least preparing for a shift where people who could watch out for themselves would continue to contribute to the company’s bottom line. At this point, I would be okay with lesser evils, but I would prefer to see moral courage. Product managers at Facebook News Feed and Google Search: Do Your Jobs.

black and blue

I began writing this in the morning of July 7, disheartened by the killing of Philando Castile, struggling to make sense of this ongoing slaughter of black lives. I have a lot of respect for law enforcement as well, and I wondered how we will rebalance the scales of justice to make a better world. I sat down to write that Black vs Blue is a literal tradeoff of lives, not just a one-sided injustice, and it will only get worse if both sides cannot explicitly acknowledge this. Then I paused my writing, checked the news, and saw that it’s already gotten worse. I won’t change anything I’ve written so far, and I’ll call out where I paused and restarted …

#BlackLivesMatter is the apotheosis of hashtags, arguably the mark of separation between the Internet as merely united information and the Internet as truly united culture. Uniting the world doesn’t happen with the ties that bind – those ties were always there, if we had the eyes and heart to see and feel them. Unity comes with a force implacable enough to sink us if we can’t acknowledge what’s been there all along.

In dusty eons past, the world’s knowledge was stored on fragile dried plant pulp, stacked up in schools, libraries, churches and palaces, separated by uncrossable oceans, vast and hostile distances. Fast-forward a few centuries and everything is instantly connected, world knowledge is united, human progress progresses in a coordinated manner that, if not moving in lockstep yet, fairly resembles loosely bound rafts strapped together on a common ocean. At the bleeding edge of the modern evolution of common knowledge, participants in the exchange of information must form a common culture, at least to the extent they are forced to deal with the vast gulf that yet remains between us all despite swimming in the same waters. #BlackLivesMatter is the iceberg that must be reckoned with, ignore it at the peril of having our boats wrecked by the rocky mass underwater. It is a call for the absorption of information at first, but more deeply it is a call to grapple with history, with the experiences of another, with the immediate reaction and grief, the defensiveness and guilt, the raw emotions of others all paddling in different directions to pull our own rafts out of the way of the iceberg, futilely ignoring the unbreakable ropes that bind us together.

… I am hoping that high-falutin’, fantastically florid introduction has gotten rid of the idiots, before I get to the point, if there is one. Because I’m not engaging with the #AllLivesMatter or #WhiteLivesMatter crowd. As entertaining as it can be to methodically unpack the ignorance, fear, guilt and willful blindness of those reactionary hashtags, they are nothing more than the impotent flags flown atop the largest rafts whose inhabitants see the iceberg and ignore it, not seeing that the ropes between the rafts are indeed unbreakable, and no hull or armor will protect their own raft from the sharp rocks beneath the water. #AllLivesMatter and #WhiteLivesMatter are false flags to be ignored. #BlackLivesMatter is the iceberg.

But #BlueLivesMatter is not so easily dismissed, although its standard bearers can seem similar to the false flag brigade, in being across such a great divide of cultural understanding that the good instinct to dismiss false flags casts its shadow over this hashtag as well. And a call to value police lives seems absurd as we watch, over and over again, the deaths of Eric Garner, Michael Brown, Laquan McDonald, Akai Gurley, Tamir Rice, Walter Scott, Freddie Gray, Alton Sterling, Philando Castile … at this point the despair of listing so many names is swamped by the certainty that we need wait only weeks to add another to the list. The volume of clear police crime and misbehavior may lead one to believe that #BlueLivesMatter only defends individual and institutional racism, corruption, appalling training and criminal collusion.

Hashtags, like people, aren’t monolithic. Different people mean different things when they post, tweet, instashare, snapblog, or whatever we do to cry our digital tears in the electronic ether. But in the best interpretation of #BlueLivesMatter, it really does spring from a concern for life, and there are the utmost consequences for the lives that will be affected when #Black meets #Blue. For #BlackLivesMatter to be given its full due, #BlueLivesMatter will have to make the ultimate sacrifice in some instances.

The question here is how to share the burden of mistakes. On my best days, I can imagine a world without racism (or at least, without the level of racism that directly or indirectly leads to death), as idealistic and distant as that world may be. But I can’t imagine a world without mistakes, which are so fundamental to the human condition, and necessary to human progress, that we ought to fear a world without mistakes more than one with racism.

So in a world with mistakes, where we also have deadly weapons and criminals, unless we want criminals to be able to kill with impunity, we must have police or accept vigilantes. And if you have police in this world, some of them must be armed, and some of them will make mistakes. (I suppose we can imagine a world without deadly weapons, or one without criminals, but if all we do is imagine a world without problems, there isn’t much to discuss.) So the police will make mistakes involving deadly weapons, and someone will die as a result. Who should it be, an innocent suspect, or an innocent police officer or bystander?

#BlueLivesMatter says that the innocent suspect must die. This sounds horrible, but it isn’t hard to envision math that makes this seem rational. Say there are 1000 life-or-death suspect vs police confrontations per year. Say that 10% of those confrontations will end in a mistake, so we count up the number of lives at stake as something like:

  • 100 suspects
  • 300 police officers
  • 500 bystanders

Again, we are assuming that all of these actions will be a police mistake, but we’re not yet deciding where the burden of mistakes lies. Let’s say that the mistake in every instance is that the police show up and start shooting – they shoot all of the suspects (100), 10% of the bystanders (50), and 5% of the cops (15). That’s 165 dead, all of them innocent.

Now let’s say that instead, the mistake is that the cops never shoot. They’re unarmed, or even if they are armed, they never unholster. But again, this is a fatal mistake. In this type of mistake, the suspects are not innocent, so all of the cops and bystanders die. That’s 800 innocent dead.

Obviously, this is not the actual data – the point here isn’t to examine the data, but to question the concept. If #BlueLivesMatter is saying that they’d rather see innocent suspects die than innocent police and bystanders, that is not an argument that can be dismissed conceptually. It is at least worthy of discussion. An informed discussion would require actually examining the data. It is wrong to say that #BlueLivesMatter is a conceptually nonsensical response to #BlackLivesMatter, as we can say about #AllLivesMatter and #WhiteLivesMatter. #BlueLivesMatter has conceptual integrity, but lacks data.

Coming out of the conceptual world and back to reality: much of the data that would be needed is never collected, and probably can’t be reliably collected. How exactly do you count lives saved? How exactly do you count mistakes made by police inaction? In addition, the sad reality is that many elements of police culture are devoted to hiding what little data we might have. And then the truly despairing reality is that in the vast majority of innocent suspects who are killed, the victim is black, and some of those killings are less properly characterized as mistakes than as manifestations of direct and institutional racism.

Nevertheless, conceptual integrity matters. #BlackLivesMatter demands that …

This is where I paused. Check news. Eleven officers shot, four confirmed dead. What the fuck was I doing in the conceptual world? What the fuck is happening in the real world? Where the fuck is all this heading?

#BlackLivesMatter demands that we reduce the slaughter of innocent black lives, without explicitly recognizing the treacherous mass of iceberg beneath the surface. In a somewhat more perfect world, one without racism but still with crime and guns and deadly mistakes, to reduce the killing of one set of innocents will increase the killing of another another set. We don’t know if the tradeoff is 1-for-1, 10-for-1, or 1-for-10; we’ve never seen the data and may not be able to get it. But if police officers are trained to be slower on the draw, to err on the side of caution, that means that they must be trained such that more police officers will die. Maybe it’s worth it. Maybe 1000 innocent black lives will be saved in return for 1 police officer’s death. But what do you say to that one police officer’s family?

It’s easy to object, “Well how about we just get rid of racism in the police force first, and then go from there? No one here is asking cops to die, dummy!”

Get rid of racism in the police force? Do you have a formula for that? How about we get rid of racism in the classroom, in the workplace, in the legislature, in the entire world while we’re at it? We don’t know how to do this within a group of kindergarten kids, how are we going to do this for the more than 1 million police officers in the United States? Why do police officers bear the responsibility for curing racism more than any other group, how can we ask them to sacrifice even one of their own?

This is not to say that we can do nothing. Of course we can. Of course there is better training, better hiring, better testing, better evaluation, better management. And when there is still racism, there can be better recognition, better correction, better enforcement and true and swift punishment. Nevertheless the package of all of those things is going to mean, in addition to less racism and sundry other benefits: more caution. Saving innocent black lives is about changing the balance of mistakes. It is about erring on the side of caution so that fewer innocent black lives are ended – and it therefore also means that some more innocent blue lives must end.

This is a mortal conflict. It is black lives against blue lives, there must be a tradeoff. I don’t know where the tradeoff is, and although we don’t have sufficient data, I feel we will need to act without all of the data in order to prevent greater carnage. Because if advocates, thought leaders, legislators, and well-meaning citizens on both sides don’t admit this is a mortal trade-off, and make the hard decisions to force those trade-offs, then the formula will continue to get worse. More lives will be lost on every side.

More innocent black men will die. In response, there will be more outrage. We no longer live in a world where this outrage can be suppressed by a combination of obfuscation, brutality and social pressure. It will only grow until there is outright war in the streets. And here is where we are now. Two innocent black men dead this week. Four innocent blue lives ended in Dallas today. This isn’t slowing down, it isn’t blowing over, it isn’t getting better.

That’s all I can manage right now, an uncharacteristically unedited dump of thoughts. #Black vs #Blue is an ever-growing river of red. 

trump card

Donald Trump is going to be the next President of the United States. And technology is to blame. If you disagree with either of those statements, you just haven’t been paying attention.

Why is Trump about to win the Republican nomination? Do you blame ignorance, stupidity, racism, sheer anger? Do you blame the cynicism and greed of the Republican party over the last 30 years? All of these answers are rooted in an ungenerous assumption about the many millions of voters who have voted for Trump and will continue to do so. You would be saying that these people are fools, ignoramuses, racists. I think that is wrong substantively, but I know for sure that is wrong for you as a person. Always choose to be generous and empathetic in your assumptions about people, so long as that serves you just as well as your lesser instincts toward mean-spirited judgment.

The generous and empathetic view here accepts that the political system of this country is incontrovertibly broken for the majority of people. And since this country is ostensibly a democracy, that majority is understandably willing to vote for the person that most loudly claims that they will revolutionize the existing system. Donald Trump and Bernie Sanders, taken together, represent the vast majority of this country’s voters.

Trump won his party’s nomination (and Bernie will not) because Trump received billions and billions of dollars worth of free advertising. In a democracy, getting the message out to the people is the fundamental lubricant of the polity, which is why for nearly all of our nation’s history, the media have been regarded as the Fourth Estate, an equal peer to our functioning government alongside the executive, legislative and judicial branches.

But in the last twenty years, intensified in the last decade, the media have undergone a tremendous upheaval, all wrought by technology. And here is where we, all of us in technology, have been so proud of how we shaped the future, so unbearably, insufferably proud. We were proud to destroy Old Media, to disintermediate the gatekeepers, to revel in the creative destruction. Pride goeth before the fall.

What we didn’t realize, didn’t take seriously, is the real value of media as an institution in a properly functioning democracy, the Fourth Estate that keeps the others honest. We destroyed the gatekeepers without any foresight that we were replacing them with monsters much more insidious: the tyranny of the click, the plutocracy of the pageview, merciless metrics. Technology has become a dominant force in our culture over the last twenty years, and we as technologists were wholly unprepared for the responsibility.

If you think Hillary Clinton is going to win the general election, you have an optimism that is wholly unsupported by the slow-motion train wreck that has unfolded before our eyes these last few months. What could possibly support that optimism? Would you deny the obvious truth that this is a representative democracy, and that the majority of voters have stated their preference for overthrowing the current system? Hillary is a creature of the system, she cannot win over those voters.

The only hope is that the will of the majority will become disengaged from this election. They will not do so in the face of the billions and billions and more billions of free advertising that the media will continue to lavish upon Trump because they are no longer gatekeeping bastions of the Fourth Estate, but slaves to the clicks and advertising dollars that the technology revolution have left to them as the only form of viability that they have left. Believing that Hillary Clinton will win the presidency is like believing the New York Times is still The Paper of Record.

Bury your head in the sand if you must. I’m making plans for 2020.