we are all authors of our own lives

I’m not against self-affirmation on principle.  Many people benefit from empowering messages that remind them of their intrinsic worth.  However, that isn’t the sort of bromide that works with my particular chemistry. I want to understand what to do, not how to feel.  Even though I might enjoy hearing that I’m good enough, smart enough, and doggone it, people like me, that news doesn’t give me tactical guidance on how to live my life.

So when I tell you that “We are all authors of our own lives” – I don’t mean to trumpet the primacy of your own role in shaping your destiny, even though that’s a useful bit of affirmation.  I mean for you to think about the process of authorship, the task of writing a story from both facts and fantasy over many years.

Whether you realize it or not, you carry around a story in your head about who you are.  You draft, write and rewrite your internal explanation of the kind of person you are, the character you have, the things you will and will not do.  This work of self-conception is the greatest novel ever written, or at least it should be for you.

Early on, very little of your story is constrained by actual events, since you’re too young to have been in all of the situations you anticipate that you’ll experience.  You have the freedom of your imagination, and you write your story based on what you’ve seen in your family, friends and others in life and fiction.  You’ll imagine, for example, that you’re just like your dad, or not at all like your mom, or a bit like Al Pacino in Scarface, or a lot like Lindsey Lohan on Twitter.  Then as you grow older, your story becomes a lot more personalized to you, based more on your experiences and less on your aspirations.

You have years, maybe decades, to write your beautiful story of who you are, and then something happens. It may be one traumatic event, or a series of little events that are only clearly related in retrospect – but it’s something that happens that doesn’t fit into the story you’ve been spending your whole life on to that point. You thought you were a good guy, but then you did something that was undeniably bad.  You thought you were an honest woman, but then you’re confronted with your repeated pattern of little lies.

You race back to your story, flipping madly through the pages of the Book of You.  Who is this person in this story?  Who is this stranger living this life, holding this tattered book in shaky hands?  Can these possibly be the same person?  Faced with this disconnect between your life’s work as an author, and the actual facts of your life, you have two choices:  You can rewrite your story to fit the facts, or you can rewrite the facts to fit your story.

Perhaps this is the point where I’m supposed to say that the facts are sacrosanct, and your job as an author is to fit the story to the facts.  But no:  I said you were an author, I didn’t say you were a journalist, and I can’t presume to tell you what kind of story you’re writing. You have to make the choice that satisfies your art as the author of your own life.

Maybe you’ll just choose straightforward reporting, because you do want to match the story exactly to the facts.  Or you might be like Mark Twain, writing fiction truer than fact; or Jack Kerouac, making facts into truthful fiction.  I wouldn’t advise going full-on into fantasy, with complete disregard for any events from reality.  Not because it’s wrong, but because all of the best fantasies are rooted in something real.  As an author, you’re an artist, and art without truth is trivial, and you don’t want your life to be trivial.

Finally, be aware that we are all engaged in these acts of authorship.  You can get very far in understanding other people if you think about the story they’ve written in their own heads, and observe what they do with facts that don’t match the story.

many goods are incommensurable

There are many simple ways of saying things pretty similar to what I’m saying here, such as:

  • To each his own.
  • One man’s trash is another man’s treasure.
  • It’s apples and oranges.
  • It’s all good.

But I don’t like these easy sayings, because it’s not all good – what I’m trying to get across is hard to understand and hard to live, and has little relation to the soft-headed permissiveness implied in those easy clichés.

This happens to be the only life lesson that I actually learned in a classroom as the direct subject of a lecture, and this lecture justified a year of college tuition all on its own.  “Incommensurability” is a simple enough concept – it just means that there are things that do not share a common standard of measurement, like the proverbial apples and oranges.

Apples aren’t oranges, could anything be simpler?  But it struck me as a thunderbolt to understand how this affects the search for the good life.  I’d always thought that the task of living a good life was largely about understanding the difference between good and bad.  Maybe I’ve got a moral compass that doesn’t have a reliable fix on true north, but that difference hasn’t always been obvious to me.

As life goes on, it has become easier to tell the difference between good and bad – or rather, it’s become harder to delude myself into believing that that there isn’t a difference or that I can’t see it.  Now I can see that choosing between good and bad was simply the entry-level exam for the good life.  The hard task of living a good life is to choose among things that are good that can’t be compared with one another.

Choosing among incommensurable goods is sad because you are by definition choosing not to do things that are good.  You know that the choices you make will sacrifice things that you would also like to have.  The good things you choose may be vastly outnumbered by the good things that you gave up.  And yet, your choices are a triumph that isn’t second-best to any other set of choices.

One of the great things about understanding this is that you won’t be limited, as many people are, to only having friends who have generally made the same moral choices that you have.  You’ll be able to see that others chose among the same set of incommensurable goods that you did, and even if they made different choices, they are still people who share a common sense of good with you.

Just to make sure that this isn’t interpreted with a mushy morality that I actually despise:  This doesn’t mean that everything and everyone is all good, it doesn’t mean that any set of choices is as good as any other, it doesn’t mean that you can be friends with anyone, it doesn’t mean that there’s no difference between good and bad.  It just means that many goods are incommensurable, and you should think carefully about what that means as you make your choices for a good life.

intelligence is a crutch

Being smart is a good thing, as any smart person will tell you more times than you care to hear. And being really smart is like some kind of weird superpower. If you’ve ever been at the head of your class, or the smartest person in the room, or even just the subject matter expert in conversation with the uninitiated, you know what it feels like to not only have every answer but anticipate every question – it almost seems like being able to bend space, time and reality to your will.

Now, maybe you’ve never had that superpower smartness – that’s also a good thing. Because that means you may have had a chance to observe really smart people at the height of their powers, glorying in their intelligence and in love with their knowledge of the world. And you may have achieved a striking insight that is beyond the understanding of many smart people, a special insight that seems to routinely escape the most massive intellect. This insight is painfully obvious to everyone else: Smart people suck.

Intelligence is a largely genetic trait that is also substantially influenced by environment and circumstance. In this way, it’s a lot like height. So before we talk more about smart people, let’s talk about tall people for a bit. Tall people get some pretty nice prizes from winning the genetic lottery. Tall people make more money and find more attractive mates. Height provides some advantage in many sports, and is a virtual requirement for success in some. So being tall is overall a good thing.

And here’s the point: Tall people know they’re lucky. They know that they have an advantage in life that others don’t have, and they know that they did very little to secure this advantage. They also know that to maximize their advantage, they have to add their own efforts – if they want to make the team, get the job, get the girl or guy – they have to eat right, work out, study hard, take care of their skin, hair and personality.

Not so with smart people. Even though smart people are generally aware of the genetic, environmental and circumstantial contributions to their intelligence, they rarely think of these as luck. Instead, smart people tend to think they’re better than other people because they’re smart, not because they’re lucky. And smart people often think that the world owes them something merely for being smart, as opposed to being diligent, sincere or personable. Smart people think that being smart should be enough, where tall people know that being tall is just a start.

The problem with intelligence is that it does, to some extent, make up for the absence of other admirable qualities. Smart people can get the same or better results as others even when they work less, care less and cooperate less. Intelligence is a crutch. And a smart person who leans on that crutch to the detriment of other important traits can become a monstrously malformed person. Intelligence is used worst when it’s used as a crutch to escape the hard work of being human.

four for forty

I’m four days from my fortieth birthday, and thinking hard about what I’ve learned over the past four decades. Over the next four days, I’m going to write about the four lessons that were hardest for me to learn – these are not necessarily the most important, or the most valuable, or the most insightful. They were just goddamn hard to learn, and in fact I’m still struggling to get them right.

People who give advice usually believe that some particular experience has given them an authority that others might want to regard seriously. That isn’t the case with me: although I’ve had many instructive experiences, I don’t think my historical record is what makes me qualified to give advice, and I don’t think everyone should take my advice seriously. Instead, what makes me qualified to give advice is that I am spectacularly bad at taking it.

I’ve had the great good fortune of having many wise people tell me many wise things, and my usual practice is to squander that good fortune by refusing to take even the best advice at face value. Instead, I question, I doubt, I criticize, I experiment, I delve down dark alleyways of impulse and instinct – and in the end I painfully find that I should have listened to the wisdom of my betters.

The problem with wise advice is that you have to have wisdom to appreciate it beforehand. And if you had the requisite wisdom in the first place, you wouldn’t need the advice so badly.  I never understand good advice until I’ve had the opportunity to fail to follow it. Only by living the bad consequences first-hand can I understand the underpinning that upholds solid wisdom.

Let’s hope that my misfortune is your bounty in these next four posts.

  1. Intelligence is a crutch.
  2. Many goods are incommensurable.
  3. We are all authors of our own lives.
  4. You gotta love yourself.

career two by four

Lately I’ve had occasion to give advice to a few people who are early in their careers.  I always find myself amusingly inept at this activity – the more actual experience I have, the more young people think I have something useful to tell them, but the further I am from the time when I was actually making the decisions they face, so the less accurate my recollection is, and the more my advice is colored by soft nostalgia rather than rooted in hard facts.  The wisdom of experience turns into the banality of platitudes.

Of course, none of this stops me from spouting on and on about how to manage your early career.  One set piece I often relate is that there are only four personal characteristics that can advance your success: Intelligence, Diligence, Personality and Mentality.  Many people get very far early on with just one of these characteristics, and so they begin to believe that this characteristic is the most important or even the only important one.  When they begin to fail, they double down on the characteristic that they believe in, which only deepens their failure.

To understand why this is true, consider the other side of this same advice, which applies to people just learning how to manage teams.  There are few things as destructive to a team as the person who has one of the characteristics in spades, but lacks any useful amount of the others.  The brilliant genius who can’t get along with others, the guy who works terribly hard but always on the wrong things, the “people person” who plays politics rather than solves problems, the hard charger who plays to win at any cost – these are all different forms of the same cancer, and they must be excised from the team as soon as they are identified.

So development of the four characteristics rules both sides of the management divide.  And on either side, you have to have great strength in more than one of these characteristics, and you have to understand how all of them contribute to success.

the Internet is making us bad writers

Over the last several years, many people have engaged in discussion and debate about whether “the Internet makes us stupid.”  What is this debate really about?

The first volley in the debate may have encapsulated the entirety of its substance.  Doris Lessing, in accepting the 2007 Nobel Prize in Literature, asked:

How will our lives, our way of thinking, be changed by this Internet, which has seduced a whole generation with its inanities so that even quite reasonable people will confess that once they are hooked, it is hard to cut free . . .

As the vanguard and finest defender of the cutting edge, TechCrunch boiled down Lessing’s careful rumination into “the Internet makes us dumb,” and crafted the exquisitely reasoned rejoinder:  “Meh.

The following year, Nicholas Carr kicked the debate into high gear by asking, “Is Google Making Us Stupid?”  Carr noticed that after years of using the Internet as his main source of information, he’d become less able to apply sustained concentration to reading lengthy articles and books.  He found anecdotes and early research that suggested that the constant browsing and skimming of information so typical of Internet reading exercised the brain in a different (arguably more shallow) way than the “deep” reading of books.

Carr himself noted people often feared that new technologies would limit human progress, without being able to imagine the ways those technologies would expand our knowledge and further progress:  Socrates complained that writing allowed people to cease exercising their memories; the Gutenberg press was once decried as a tool of intellectual laziness.

Nevertheless, now two years later, Carr has more firmly concluded that the Internet has rewired our brains to crave new and trivial information, at the expense of deep analysis and critical thinking.  From Carr’s original article through the recent publication of his book The Shallows, the question has become a matter of popular, academic and public concern. TechCrunch continued its proud tradition in this debate, dismissing Carr’s question as merely his “axe to grind.”

This is the kind of debate that can go on for a very long time, because the titular question is ironically stupid, though in a clever, link-baiting, book-selling way.  Knowing what “stupid” is requires defining “intelligence,” which is a concept so malleable that anyone who isn’t stupid (and many who are) can argue without end that the other side is being stupid (or at least, isn’t being smart about what stupid is).  Carr is not actually stupid, and I think his question isn’t designed to be answered.

However, there is one way that the Internet has broken a chain that began thousands of years ago:  for the first time since the invention of writing, good writing is no longer crucial to the transmission of knowledge.

When information is available everywhere from anyone at little cost, the power of good writing is diminished as a vehicle for knowledge.  Think of it this way:  Was Plato the smartest of Socrates’ students, or was he merely the best writer?  If all of the philosophers of Ancient Greece had blogs and Twitter, would we even know who Plato was?  Would we hold any single one of them in such high regard?  I think not.  And yet, I think we would still have the full breadth and depth of Greek philosophy in our human knowledge base.

The constraints of physical media, from stone tablets to wood pulp, meant that only the best writing could survive the culling of editors, libraries, wars and time.  So only good writers could pass their knowledge through the generations.  Now that anyone can publish and everything is stored forever and can be found easily, anyone can transmit knowledge so long as it is relevant, and regardless of whether it is the best-written statement of the concept.  If that were the case in Socrates’ time, we might have heard about the Cave from any one of his students – or maybe a dozen of them would have tweeted about it simultaneously.  So we would know the allegory of the cave without knowing or caring who the author was.

This thought must torture good writers everywhere, including Nick Carr, so maybe that’s what his question is really about.  The Internet isn’t making us stupid, and to be precise, it isn’t really making us bad writers.  But it does make good writing matter less.  Oh sure, you can argue that there’s an art to a good blog post or tweet or status update.  But this isn’t like defining “stupid” – there really is a meaningful standard of good writing that people of taste and discernment agree upon, and people who argue otherwise are stupid, for lack of a better word.

The highest challenge in writing – as an act and art separate from the communication of information – is a lengthy work that commands sustained interest and concentration from a reader who enters the writer’s world, rather than the other way around.  The Internet is a reader’s world, and that probably does make readers smarter.  But it makes good writing for writing’s sake matter less, so people who otherwise would have had to be good writers to communicate their ideas can now just get their ideas out in 140 characters.  Is that a bad thing?

I’ve been in this cave my whole life, but now I’m free. OMG, everything I thought was real was only shadows on the wall!! via @Socrates

know thyself

I am fascinated by a concept I recently came across in Eating The Dinosaur.  Author Chuck Klosterman and documentary filmmaker Errol Morris discuss whether people have “privileged access” to their own minds.

Privileged access is a weighty philosophical matter that is popularly stated as a question of whether a person has special access to his or her own thoughts that other people do not have.  An intuitive answer is, “Of course I know my own thoughts better than anyone else does!”  But this isn’t simply a question of what you are thinking at any given moment; it’s about whether what you think about yourself is more accurate than what any other people think about you.

Here’s a thought experiment:  Do you know what you would do if you found a paper bag containing $10,000?  What amounts would lead to a different decision, and why?

I think I would keep it. I would rationalize this action (which is probably illegal) by noting that there is almost never a legitimate reason to carry around that much in cash in a paper bag – this is almost certainly drug dealer money, and why should I give drug dealers a chance to recover it?

I would definitely keep, say, five dollars – maybe I would give it to a panhandler, maybe I would buy a sandwich, but I wouldn’t leave it on the ground.  Unless someone nearby might have dropped it, I wouldn’t consider trying to find the owner, or turning the money in to the police – no one will ever come to claim $5.  In contrast, if I found $100,000, I would definitely turn it in.  When that much money gets lost, someone will look for it hard enough to make me uncomfortable – I don’t want to end up in jail, or worse, facing the guys who stole this money before I did (these guys would give up on $10K, but they would seek $100K with violent diligence).  Even more complicated, I think that I would turn in $5000.  There are plenty of legitimate reasons that a law-abiding person could be carrying that amount around, and I would want that person to have every opportunity to recover that money.

So in short, I think I would make a risk and fairness assessment, and act with a mixture of pragmatism and greed.  (Don’t get me wrong – none of this is what I want to do.  I want to believe that I would ignore any amount too small to turn in, and turn in any amount too large to ignore.  But I’m not so self-deluded to think that I always live up to my ideal self-image.)

This thought experiment has one more part:  If you polled a dozen people who know you best on the same questions, what would they say you would do?  Who is likelier to be right, them or you?

I think the majority of this group would say I would turn in the $10K.  In fact, I would guess that a plurality of people would say I would keep or ignore any amount under $100 and turn in any amount over $1000 – their assessment would be closer to my own ideal self, which I feel quite certain is not accurate.  Their reasons for my choices would vary broadly, much more broadly than the pragmatic greed I expressed, and would include reasons that I would not expect.

Is this group likelier to be right about me than I am myself?  I can’t answer that with an intuitive “I know my thoughts – I know myself – better than anyone else.”  There have been too many times when I have been surprised to discover that someone was a better predictor of my actions than I was.

Now, I don’t think that I have particularly poor self-knowledge.  In fact, as this post perhaps deplorably illustrates, I can examine my own navel to exacting excess.  But where does that leave me if the fact that I know myself particularly well only means that I am especially aware that I don’t know myself any better than other people do?  Makes my head hurt.

the way we were

The Streisand Effect” refers to an attempt to censor a piece of information that backfires because it brings more attention to the information than would have occurred without the attempted censorship.

At the risk of Streisanding the hell out a minor comment, I’ll talk about something I’d rather censor.  Noting the rather dated news of my departure from my prior company, an anonymous commenter to an anonymous and erroneous blog post recently said:

Thank goodness they finally got rid of this guy. He was the worst hire the company ever made.

Here’s what I have to say about that:  I like to think it could very well be true.

I like the idea that there are some people who took a good hard look at the history and said, ‘Yep, this guy was terrible, he almost destroyed the place, good bye and good riddance!’ Because that would mean that I was in a position to make some important decisions, and that I made decisions at the risk of being unpopular – that I did much more with the opportunity than just quietly collect a paycheck.

Now, please don’t misunderstand this:  I’m not saying that the critics are wrong, that they don’t understand, that I was both righteous and right.  Even my own review of my Linden tenure welcomes ambiguous judgment.  Obviously, I think and I hope that I did good things, but I could certainly be wrong, I could certainly be delusional.

But the one thing I don’t want to be is simply in the middle.  I don’t want anyone’s assessment to be, ‘Well, he was neither among the worst nor among the best, he was just there and he didn’t do a damn thing.’ To me, that’s a lot worse than being the worst.

So, if you had any opportunity to think about my work, and you thought I was the worst, then I thank you.  Let me give you my special gift in return:

I hereby waive any right I may have to sue you for libel for any statements you make about my work at Linden Lab, so long as:

  • your statements are posted exclusively by you on a blog open to anyone with Internet access; and
  • you post with your real name; and
  • the blog accepts comments from anyone; and
  • the post in question prominently links back to this blog post.

Simple enough, yes?  Forget Streisand, I call this the Safety Dance.

And you can act real rude and totally removed
And I can act like an imbecile

the age of illusions

The NY Times asks what we should name this decade.  I’m going to go with The Age of Illusions.  It certainly matches the experience of those of us in the United States.

In the very first minute of the decade, we found out that the looming Y2K disaster wasn’t real.  Then the dot-com bubble burst, proving that vast paper fortunes weren’t real.  Most of us voted against GWB for president in 2000, but he took office anyway, showing that popular democracy isn’t real.  The September 11 attacks seemed too horrible to be true, and we began a War on Terrorism with no real evidence that our target was involved in the attacks.  But the real illusion turned out to be the hope that “nothing will ever be the same again” – we quickly returned to ironic humor and emotional distance.

The Web 2.0 bubble came and went without a meaningful public company being created.  Massive investments in complex financial instruments that ultimately had no real basis for valuation led to a worldwide financial crisis.  A nation that stands as the apotheosis of capitalism turned to massive government bailouts, ultimately saving at least one sector of the economy:  big banking, whose leaders rewarded themselves handsomely for work they didn’t do.

Yep, the Age of Illusions it is.  Naughty Aughties, don’t let the door hit you on the way out.

r.i.p. craig johnson

Craig Johnson passed away this weekend – in the peak of his career, he was one of the great startup company advisors of Silicon Valley.  In the late ’90s he left legal giant Wilson Sonsini to form “a new kind of law firm” that supplied both legal necessities and business advice to growing startups.

I joined Craig’s firm in Menlo Park a few years after beginning my career in New York.  In the large Manhattan firms, the partners have big offices with spectacular views of the city.  Craig opened Venture Law Group in a modest suburban office park, and he liked to change his own office location from time to time, to dispel the office politics around a physical locus of power.  At one point soon after I joined, he occupied the small office right next to mine, making me a very lucky neophyte to Silicon Valley.  He was always kind and generous with his time and advice.  There are two bits of his wisdom that I particularly remember:

Timing and sequence are as critical as any other factors in building a successful venture. People tend to obsess over having the right idea, and building the right pieces to pursue those ideas.  And undoubtedly, it matters greatly that you pursue the right idea, building the right pieces, with the right people.  But all of those things can be right, and you can still fail if you start at the wrong time.  And more subtly, even being in the right time is not enough – you have to do things in the right order.  Attention to timing and sequence requires extraordinary strategic focus and discipline.

You are an undiversifiable piece of human capital.  This advice grows out of the notion that we are all investors in our own careers.  And one of the first principles of good investment management is portfolio diversification – by distributing your investment across asset classes with varying risk profiles, you can maximize your return while minimizing overall risk.  But as a human being with one life, you have a limited number of opportunities to diversify your career portfolio.  Life is about risk in a deeper way than rational investments.

Craig inspired us with his humility and gentle wisdom.  He carried his great experience lightly, with a twinkle in his eye at the chance to share a new thought with you.  Most of all, I’ll remember the boyish enthusiasm he always had for helping new ideas become realities.  Rest in peace, Craig Johnson.